Thank you for choosing The Safeer!
This Refund Policy explains our conditions for refunds on the services offered on our website (thesafeer.co.uk).
- Refundable Services:
In certain cases, we may offer refunds for our services at our sole discretion. These cases may include:
Technical issues: If you encounter technical issues that prevent you from using our services and we cannot resolve them within a reasonable timeframe.
Misrepresentation: If there is a clear misrepresentation of the services offered on our website.
- Non-Refundable Services:
We generally do not offer refunds for the following:
Cancellation within 24 hours: If you cancel your order within 24 hours of placing it, no refund will be issued.
Cancellation within 1 hour of service start time: If you cancel your service within 1 hour of the scheduled start time, no refund will be issued.
Completed Services: If you receive the service in full, no refund will be issued.
Change of mind: If you simply change your mind after purchasing a service, no refund will be issued.
- How to Request a Refund
If you believe you are eligible for a refund under this policy, please contact us within 7 days of your purchase at [email protected]. Please include your order number and a brief explanation of why you are requesting a refund.
We will review your request and respond to you within 5 business days.
- Processing Times
If your refund request is approved, it will be processed within 10 business days.
- Payment Method
Refunds will be issued to the original payment method used for the purchase.
- Contact Us
If you have any questions about this Refund Policy, please contact us at [email protected].
thesafeer.co.uk Accessibility Statement
The Safeer is committed to providing a website that is accessible to everyone.
We are actively working to improve the usability and accessibility of our website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
This Accessibility Statement outlines our ongoing efforts:
We are constantly reviewing our website code and content to identify and address accessibility issues.
We use assistive technologies to test the functionality of our website for users with disabilities.
We provide alternative text descriptions for images and other non-text content.
We use clear and concise language throughout our website.
While we strive to make thesafeer.co.uk fully accessible, there may still be some areas that need improvement. If you encounter any accessibility issues, please contact us via contact us page. We will work diligently to resolve the issue and ensure you have a positive experience on our website.
Your feedback is important to us! We appreciate you helping us make thesafeer.co.uk accessible to everyone.